Healthcare

Outsourcing your contact center services can result in an optimal and satisfactory customer experience while also yielding significant cost savings.

As a trusted BPO company for healthcare providers, we deliver customer service, back-office and automation solutions designed to transform healthcare businesses.

Our healthcare experts are sourced from vibrant talent pools in Nicaragua and are proficient in functions such as billing, data entry, medical transcription, etc. Lower overhead costs associated with outsourcing will enable reinvestment in customer experience delivery without compromising quality.

Our solutions include:
• Claims Transmission and Processing
• Credit Balances
• Denial Management
• Eligibility Verification/Pre-Insurance Verification
• Medical Billing & Collections
• Medical Data Entry
• Patient Follow-Up/Patient Statements
• Payment Posting
• Provider Enrolment & Credentialing